Forum Discussion

serik21212121's avatar
3 years ago

Dead Space Remake wont Launch - Error on Launch

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 01.27.23
Summarize your bug Dead Space Remake wont launch, game says an error on our end caused the issues, try again later
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launch Dead Space
What happens when the bug occurs? game wont launch and throws error
What do you expect to see? the game

Dead Space Remake preloaded fine, but will not launch now,

Keep getting error "An error on our end caused your launch to fail. Try again a little later."

30 mins after game launch and i know others are playing.

Thanks,

5 Replies

  • I am having these same issues, nothing I do will help. 

    I called Support and they redirected me to these support forums ask the community. 

  • I am also having this issue. It worked on first install but was experiencing audio buging/stuttering. Was advised to "Repair" the game files. Since then I can't launch the game at all. Uninstalled and Reinstalled everything. Same issue. "Your game failed to launch, An error on our end caused your launch to fail. Try again a little later." Is only effecting Dead Space Remake. Every other game I have on EA App works perfectly. 

  • It's very disappointing and all around frustrating that they did not test and work this out as a Electronic arts game that does not work on Ea play I have Uninstalled and reinstalled the game 3 times and still I get the most ugliest opening stuck image screen or a random image. I want a refund but of course Ea/origin won't let that happen I'm pissed off

  • This is my issue too.  I have:

     - uninstalled and reinstalled the game
     - reuninstalled and moved game to another drive
     - run EA launcher in administrator 
     - run game in administrator
     - run the compatibility troubleshooter and tried 4 different solutions
     - added a settings.txt file
     - turned on disable fullscreen optimizations in the properties compatibility tab
     - checked and updated nvidia drivers
     - checked all system drivers
     - uninstalled and reinstalled the game again
     - run everything in administrator mode

    I cannot find ANY other suggestions or solutions anywhere online and customer service can't help

    Oh, and before someone asks if my computer can run this game:

    64 bit Win 10
    AMD Ryzen 7 3800XT 8-Core Processor 3.89 GHz
    32.0 GB RAM
    NVidia GeForce RTX 3070
    Verizon FIOS 
    500 GB SSD

  • fazz2235's avatar
    fazz2235
    3 years ago

    It does seem like EA, does not care about the members who are having this problem with Dead Space 2. If the message is that the error is at their end, how can we fix it from our end.

    As I have read, from those with the problem, the EA staff, are saying that the problem is at our end and we should fix it. It seems everyone has tried something to fix the problem.

    As I have Dead Space 2008, 2023, Dead Space 2 and Dead Space 3, if this lack of support is EA, then I think I will not be purchasing anymore of their games.

    Out of all the Dead Space games only Dead Space 2 is having the problem. I think as a group we have covered all ways to fix the problem at our end, what is EA doing at their end to fix the problem. Tried again this morning, no change. Can not even use the DeadSpace2.exe file to open the game, takes you directly to EA game page and you get the same error message.

    I recently had my computer upgraded to play Dead Space 2023, On Dead Space 2, I have used the repair mode, un-installed, reinstalled the game a number of times. Sent error reports 5 times on this matter and nothing has been done to fix the problem. EA has made it impossible to play the whole set of games as it was intended.

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