Forum Discussion

BAPTISTAO17's avatar
2 years ago

"download error", clear cache and my game disappear

So i bought FC24 today, the Ultimate Version and i redeemed it on ea app. The game wouldn´t start downloading and it shows a message saying "download error".

When i googled it, EA HELP suggested to clear cache, so i did and now my game is no longer on my library and the key says that the game as been redeemed. 

I´ve tried all afternoon to get some help, but no one answered a single ticket or report.

What can I do?

1 Reply

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    2 years ago
    @BAPTISTAO17 Hey, it looks like you were able to get into the game. Did you take any special steps or did it just update and let you access the content.

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