I am also having the same issue. Unfortunately, I do not have another computer. I have a nice gaming laptop that is only a couple years old, I shouldn't have to buy a new computer to get this app to work! I really wish they had left Origin active since the EA app doesn't work. They should work out the bugs before discontinuing the app that worked! So frustrating ☹️ I really want access to my games, especially with the new Sims update and expansion pack coming out. I'm so bummed I haven't been able to play in over a month and will likely miss out on all the new content.
Some other user shared a possible (?) solution for really slow downloads here
incredibly-slow-download-speeds
But before doing what they're suggesting, check this Microsoft official link
auto-tuning-feature-in-windows-10
I hope it helps you.
