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JustCallMeInhi's avatar
JustCallMeInhi
3 years ago
Solved

Dragon Age Inquisition Not Launching x EA app

Hello I have a problem with Dragon Age Inquisition, i have tryed clean boot, fullscreen optymalization, lunching the game as administrator and compatybility with win8/7/vista, fixing files in origi...
bug
mac
pc
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @Robin7808 Thanks for this information, as @mcsupersport mentioned we may be running into a performance issue on your device. One thing to note your DxDiag does not list a Processor. 

    If we are running into a performance issue, we can try the following to see if it helps DAI load again, if not we may need to try a different device. 

mcsupersport's avatar
mcsupersport
Hero+
3 years ago

You Dx diag shows only an R5 onboard graphics chip as your video card.  I don't think that meets the minimum standards and could easily cause DAI to not run.  Have you ever succeeded in having it run on that laptop??  I wouldn't expect it to run well even if it did run. 

Robin7808's avatar
Robin7808
New Rookie
3 years ago
@mcsupersport It did run, admittedly quite slowly, but it was playable.
  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @Robin7808 Thanks for this information, as @mcsupersport mentioned we may be running into a performance issue on your device. One thing to note your DxDiag does not list a Processor. 

    If we are running into a performance issue, we can try the following to see if it helps DAI load again, if not we may need to try a different device. 

    • andrew1111's avatar
      andrew1111
      3 years ago

      Hi,

      Is this topic still open.  I'm having the same problem.  I click on DAI from the EA app and it goes away as if it's going to start the game but then returns to the EA app and doesn't play.  My DXDiag file is inlcuded.

      Thanks,

      • kenmeimoon's avatar
        kenmeimoon
        3 years ago

        if you read the Steam forums on the topic. Not only does Inquisition not run, but DA2 does not run, and Origins crashes upon story transitions without save (even if you do save).

        All this since the transfer off of origin update.

        The only way to play the games is to be online and connected to the EA app.

        Which is unacceptable. We purchased these games long, long ago to be played offline at our leisure, not at your permission!

    • GobanTheMushroo's avatar
      GobanTheMushroo
      3 years ago

      Hello I have been having the same problem the game played smoothly for the first nine hours, but now I am suddenly having the problem in discussion. 

    • CarnageAce's avatar
      CarnageAce
      4 months ago

      Dragon Age Inquisition will not run, I start from EA app, the app goes off screen, the busy icon shows for a bit then the EA app comes back,

      I had a similar problem with Dragon Age Origins but that was solved by installing through steam (would not work) then repairing it in EA app it worked. It did not work if install via EA app.

      I have not tried DA2. 

      I cannot try this with DA:I as I don't own it on steam..

      I had similar problems with Mass Effect(s) but the legendary I have had no real problem with.

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