EA App - Black screen when trying to install
Given EA apps wont open
When I uninstall it using revo uninstaller And install the EA app again
Then Shows only a black screen that will run in to error.
I also provide the screenshot below
Forum Discussion
5 Replies
I am trying to install ea games on my windows 11 laptop, i have previously had origin and maybe ea but cant remember i just want to play sims and thats all i used it for. the app installer just goes to a black screen and then stops and says app is not launching and gives me the option to close the application or keep trying if i keep trying it does not load anything still. I tried installing sims on steam which did work however it will not launch sims as it needs the ea app thing which is not downloading.
- EA_cuervo
Community Manager
Hey there,
I'd suggest to try the steps in the following article: Close background applications to run the EA app
In case the problem persists, please share a DxDiag with us: How to gather information on your PC using DxDiag
Thanks,
- EA_cuervoHi @AlfieWilliams_10,
I moved your post here as it seems to be the same issue, please have a look at the steps on post #3 and let us know if that helps!
Thanks! Hi, i already follow the clsoe background steps, and nothing happens, it still cant install the ea apps with the same issue. I only use windows defender and dont even use any of apps mentioned in the close background apps article.
Here i also send u my dxdiag informationI have the same issue with the EA App showing a black screen. I've already followed the above steps :(
