Forum Discussion

AlexAzumi's avatar
AlexAzumi
Newcomer
13 days ago

EA app crashes at launch

I've reinstalled the app and when I try to log in, the app crashes, I try to open it again, crashes again. After a couple of tries I can log in into the app and looks like is working properly.

A couple minutes later I try to install BF1 and the app crashes at the middle of the download. Open it again, the download finishes and the app crashes again.

When I open the app, there is a chance that the app will not crash at launch, but then when I try to open BF1, the app crashes and the game freezes while showing the splash art and then crashes.

I try to use the EA Error Reporter but the reporter also crashes.

I'm really tired of using this app. I have never had a problem like this before, and now I can't play any of my games.

Is there a way to fix this problem?. I've look online and none of the information I found was useful.

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey there, I noticed you didn't get any replies yet. Are you still having issues where the EA app is crashing? If yes, are you getting any error messages after the app crashes? 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,017 PostsLatest Activity: 32 minutes ago