My region is set to the United States, but after updating, my currency started appearing in Euros. I was just charged $19 for what should have been a $16 transaction. I contacted support through chat, but they did nothing to resolve it. Why are customers being overcharged like this? Fix it.
Community ManagerHi ManicPot8to
Are you connecting through a VPN?
I am grateful you shared your experience! I hope they will refund you the difference. I would try support again, you may get a different rep who actually knows how to refund you the balance. I would keep opening a new case, just on principle alone and I would verbalize such. a reminder if you will.
principle: a fundamental truth or proposition that is the foundation for a system of beliefs, behaviors or reasonings. 2 opposing cash values are not equal in this case and should not be treated as such. My morals say this is wrong, an ethical person would say it's no big deal. It's only a few dollars! Just my opinion.... not wanting to start a argument here.
