Forum Discussion

MrMoonSlam's avatar
MrMoonSlam
3 years ago
Solved

EA App does not launch, receive "Temporarily lost connection"

Product: the EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 9e09095c-d3d8-4e50-88de-71b63efa8a08 Which client functionality are you experiencing thi...
bug
mac
pc
  • Freakriti's avatar
    Freakriti
    3 years ago
    @Wiadson Yet another fix is if you have installed any antivirus such as Malwarebytes, uninstall it and check if the issue is resolved.

Freakriti's avatar
Freakriti
3 years ago
@Wiadson Yet another fix is if you have installed any antivirus such as Malwarebytes, uninstall it and check if the issue is resolved.

w4tphyu's avatar
w4tphyu
3 years ago

I uninstalled my Kaspersky Anti V like you said and it solved the problem. Thanks a MILLION!!!!!

Damn EA always took our money but never helps ☹️ 

They Deserve whatever bad Karma is coming to them. 

  • 61dd7d8e5f6a3e1's avatar
    61dd7d8e5f6a3e1
    3 years ago

    Hello, actually you still can keep your Kaspersky antivirus,

    What I do is just disable every protection if I want to play EA games, and enable it again if I'm done playing

  • sicknsad4lyfe's avatar
    sicknsad4lyfe
    3 years ago

    I tried deleting the host file, like suggested above and it didn’t work. I have eset protection and I don’t know how to disable it. I have never had a problem with EA app not opening until today. I’m at a loss of what to do. 

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