Forum Discussion

MrMoonSlam's avatar
MrMoonSlam
3 years ago
Solved

EA App does not launch, receive "Temporarily lost connection"

Product: the EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 9e09095c-d3d8-4e50-88de-71b63efa8a08 Which client functionality are you experiencing thi...
bug
mac
pc
  • Freakriti's avatar
    Freakriti
    3 years ago
    @Wiadson Yet another fix is if you have installed any antivirus such as Malwarebytes, uninstall it and check if the issue is resolved.

61dd7d8e5f6a3e1's avatar
61dd7d8e5f6a3e1
3 years ago

Hello, actually you still can keep your Kaspersky antivirus,

What I do is just disable every protection if I want to play EA games, and enable it again if I'm done playing

sicknsad4lyfe's avatar
sicknsad4lyfe
3 years ago

I tried deleting the host file, like suggested above and it didn’t work. I have eset protection and I don’t know how to disable it. I have never had a problem with EA app not opening until today. I’m at a loss of what to do. 

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