Forum Discussion

B77-unknown's avatar
3 years ago
Solved

Ea app doesnt load after logging in

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) urmother
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe loading the ea app
When did this happen? (dd.mm.yy hh:mm) Everytime I login in to the EA app it doesn't load
Summarize your bug I login, the ea app doesn't load and it randomly crashes. When I tried to turn in on again it said "Login did not go as planned" and it says "network failed to do its network thing" which is one of the dumbest things I have ever read/heard/seen.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? login to the ea app
What happens when the bug occurs? ea app doesn't load and most of the time crashes and sometimes an error thing pops up
What do you expect to see? launch the ea app

sym

  • Hey folks!

    I also noticed this about an hour ago and restarted the app. 

    After several tries, I was able to finally get in.

    I'll follow up with our EA App team to make sure things are running smoothly!

    Thanks for the heads up and staying on top of this!

    #keepcalmandgameon

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