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samail8502's avatar
3 years ago

Bulletstorm missing from my EA Desktop app library

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Missing game in EA Desktop app - Bulletstorm
When did this happen? (dd.mm.yy hh:mm) After migrating from Origin app to EA Desktop app
Summarize your bug After migrating from Origin app to EA Desktop app i don't see Bulletstorm in my library. I have no hidden games, I'm logged with the correct EA account ( I own only one ), I cleared the cashe of the app, Im with updated and up to date version of my EA Desktop app and Windows 10 OS, i have proove of purchase of my Bulletstorm game - it is in the history of my purchases on my EA account settings. I rised 2 tickets to your support teams and currently im redirected to you.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't have Bulletstorm in my library. How you will find what cause that bug - depends on you mostly. I will assis as best as i can when prompted.
What happens when the bug occurs? I don't have Bulletstorm in my EA Desktop library.
What do you expect to see? To have again access to my legal and purchased copy of Bulletstorm game - via the EA Desktop app you enforced us to migrate.

Require to have again access to my legal and purchased copy of Bulletstorm game - via the EA Desktop app.

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