Forum Discussion

3 years ago

Solved

EA app encountered an error and could not finish installing

Hi, BF5, bought on Steam, during first launch the error appears "Something went wrong". See attached screenshot. Could you please help with this?

EA_Illium
3 years ago
Hi @mofette_bander Would it be possible to create a new local admin and check if you are able to install the EA App?

EA Staff (Retired)

3 years ago

@mofette_bander We can try turning them off temporarily or checking if we can add an exception to see if the EA App can be fully installed.

3 years ago

when i install EA app, I am stuck this step everytime How can i do

EA_Illium
EA Staff (Retired)
3 years ago
@Luukvstheworld Have you been able to try the steps I posted above?

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