EA App Error - Not Installed But Is Installed
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Launch Game When did ...
Forum Discussion
EA_Shepard
Community Manager
Community Manager@Estella_lilith it sounds like there are leftover files from Origin and the App is conflicting. Try the following:
Uninstall Origin and the EA App.
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click fix all selected issues
Once all is done, reinstall the EA App and run the exe file as admin.
Still doesnt work - getting error that origin is required to play the game.
- EA_Shepard
@alexandrosdallas Will you take a screenshot of the error you see?
I can, but you should not need that.. It iss literally a message box saying that origin is required in order to play the game. I get this message shortly after the splash screen of the anticheat. I use the EA app and have the game through Xbox Game pass
- EA_Shepard
@alexandrosdallas Are you launching it through the Xbox App, or the EA App? Have you tried both? Can you provide us with what troubleshooting steps you have tried on your end?
