EA App error code INST-14-1618
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) INST-14-1618 Which client functionality are you experiencing this bug with? Application ...
Forum Discussion
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) INST-14-1618
Which client functionality are you experiencing this bug with? Application Installer
When did this happen? (dd.mm.yy hh:mm) 11.20.2023
Summarize your bug I can download the installer and click to run it but I continuously get an error code INST-14-1618 when it seems to be almost finished "preparing". I've attempted to end duplicate tasks via task manager which gets me in the downloading process longer but I end up getting an error INST-14-232.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Apparently error 1618 means there is a duplicate installation running so possibly trying to run two installations at the same time?
What happens when the bug occurs? The app installer ceases its progress and asks if I want to send a report in for the issue before closing the window.
What do you expect to see? I want to know how to get around this issue or the easiest way I can resolve this. Preferably without having to download outside programs.
N/A
- EA_Barry
Community Manager
The following post is potentially helpful here:
Thanks.
I've tried running it as an administrator both in my downloaded files folder and in task manager but it still gives me the same error. Inst-14-1618.
