Forum Discussion

Neon_James's avatar
3 years ago
Solved

EA app error "DisplayName field missing from registry"

Hi,

I am not able to play my game anymore due to this informative message. I have tried most things that the internet is suggesting but to no luck.

This seems to be an old issue for many people, so I was wondering if anyone here might have a tip or two. 

Was planing to spend my weekend gaming, so any help would be much appreciated. 

The best of regards

  • EA_Leeuw's avatar
    EA_Leeuw
    3 years ago

    Hi everyone,

    The EA app dev teams have rolled out an update for the EA app that should fix this issue.

    The fix is implemented in version 12.77 (or above) of the EA app. 

    Please check if your EA app is up to date. You can do so by clicking the hamburger menu in the top-left corner of the EA app, followed by clicking on 'About'.

    If you see a lower number at the end, please run the 'EA Updater' that should also be installed on your PC (comes with the installation of the EA app).

    Please let us know if you're still experiencing the issue.

    If you're still experiencing this issue, please collect some EA app logs and generate an EA app Error Reporter ID and share the Error ID with us here in the thread.

    The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs, please put those logs into a .rar or .zip file and attach them to your report in this thread.

    Thank you.

145 Replies

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.6,672 PostsLatest Activity: 6 minutes ago