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scgrif's avatar
scgrif
Not applicable
2 years ago

ea app for mac crashing

since forced to switch from origin to the ea for mac app it crashes every time I attempt to open it to play sims 4 it says "we ran into an unexpected problem but a quick restart should fix it" and restarting it does nothing but restart the crashing process. I cant even try to clear my cache because the app won't open in the first place. 

2 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @scgrif,

    Can you please take a look at this post, there are some steps you can try that might fix the issue and if that doesn't work, there will be some information requested to provide in that thread, please. 

  • scgrif's avatar
    scgrif
    Not applicable
    2 years ago

    I already tried that thread and it didnt work either. nothing is working still after over a week.

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