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urmajerk's avatar
urmajerk
10 months ago

EA App: Free Sims 4 pack, what if unable to upgrade from Origin?

I've been anticipating the upcoming release of EA for Mac ever since it was announced, and only today discovered that my computer won't be able to use it due to the operating system being out-of-date (MacOS Mojave). One of the newer reasons I was excited for the EA app for Mac was because I saw the news article said "In the coming weeks, EA app players on both Mac and PC will receive The Sims 4™ Blooming Rooms Kit! Delight your Sims in a lush, soothing atmosphere of growth all around with unexpected leafy details and natural beauty."

If our computer is unable to support the new EA app, will we still be able to receive this kit, or will I have to find another computer that can download the EA app in order to redeem it?

mac
technical issues

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  • urmajerk's avatar
    urmajerk
    9 months ago

    Currently, it’s possible for my laptop to get to Big Sur, but it doesn’t work. I’ve tried updating it multiple times, getting the installer to download and everything, but I constantly get an error once it restarts to install it that says something is corrupted. I have to get it seen if I want to update but haven’t had the time and only recently got a backup drive for it. I tried all the fixes I saw online for the error to no avail. 

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hey @urmajerk, this promotion will be for the EA platform as a whole, so Origin for Mac and EA app for Mac, and PC.

    Hope this helps. 🙂

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