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AirStumblez2's avatar
AirStumblez2
Seasoned Newcomer
4 months ago
Solved

EA App Inaccessible - NTDLL Issue

This Issue started about 3 Months Ago when my EA App logged itself out, restarted the app, which shows the app login screen for around 2 seconds, before crashing. I tried to run Repair on the app, di...
bug
crashing
ea app functionality
pc
technical issues
  • JesterPC's avatar
    JesterPC
    4 months ago

    Hi there,

    I have been having this issue as well and chased it up and down, it turns out the issue was having my Victrix Pro BFG plugged in in wired mode when launching the EA App. I could use it in wireless mode with the dongle no problem, but having it plugged in when launching kills the app. Very strange!

    Definitely give unplugging your USB devices a try here.

JesterPC's avatar
JesterPC
Seasoned Rookie
4 months ago

Update - I have isolated the issue, and it was coming from having my Victrix Pro BFG controller plugged in in wired mode to a USB port. It works fine if I have it connected via wireless with the dongle, but not in wired mode.

NHC_Dizio's avatar
NHC_Dizio
Newcomer
3 months ago

Ok so - you fixed the issue for me
but HOW did you pin point the problem ? It's really niche

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