2 years ago
EA App Install Error "Installation Timed Out"
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) n/a Which client functionality are you experiencing this bug with? Application Install...
- 2 years ago
I was getting the same error, too, but I found a fix for it! Here's what I did:
- Open File Explorer
- In the address bar, search for %programdata% which will take you to the ProgramData folder in your local C: disk
- Within the ProgramData folder, find the folders EA Desktop and Electronic Arts
- Add the characters bk (which stand for 'backup') to the end of each folder name: EA Desktopbk and Electronic Artsbk
- Return to your File Explorer address bar and search for %localappdata% which will take you here: C:\Users\[name]\AppData\Local
- Within the local app data folder, find the folder Electronic Arts and folders with EA in the name: the ones I had were named EA Desktop and EALaunchHelper.
- Again, add the characters bk to the end of each folder name: Electronic Artsbk, EA Desktopbk, and EALaunchHelperbk.
- Try to install the EA Desktop App again.
I found this information from this video here (at the 1:40 time stamp). I hope this works for you, too!