Ok, finally found a fix on the boards:
Downloaded the msi installer as per above link and was able to install and run.
Persistence pays off.
Brooo, i have the same problem now, did you find resolve of this issue?
I think the thing that did it for me was using Microsoft Troubleshooting Uninstaller and uninstalling EA App completely. Rebooting and opening Jedi Order (or any EA game) through Epic Games launcher. It installs EA App in order to install the game. It’s worked since.
Hi @WoW_Parzival. Same problem over here. Errorreport sending for months now to the EA "droids" but nu solve.
So I downloaded MicrosoftProgram_Install_and_Uninstall.meta.diagcab from Microsoft site, run it and click [Next]:
- if i click (problem with) "Installing" i cannot find any kind of EA application between the listed applications.
- if i click (problem with) "Uninstalling" i cannot find any kind of EA application between the listed applications.
What are the *exact* steps you did to solve the issue using the Microsoft tool?
thanks
Thanks for the question. Let me try to remember. (Edit: I just realized I'm pretty late replying. Sorry about that)
I had the program EA App installed at the time I ran the MS Uninstaller Troubleshooter. In my Downloads folder, it is called "MicrosoftProgram_Install_and_Uninstall.meta.diagcab" (same as yours).
I selected Uninstalling and then found EA app on the list. Let it finish and restarted.
If you don't have it installed, I would try to use the MSI installer version. You can also delete the files in your Programs Files folder(s).
Then I opened Epic Games launcher and saw it didn't detect that Jedi Fallen Order was installed (because it's an EA game). I clicked to install it, and Epic said it needed to install the EA App. I figured why not let it try. It worked to install and showed me the sign in box for the first time. Played my purchased EA games then.
But I never had an issue with installing or uninstalling the EA App program. I just couldn't open the program after it seemed to successfully install.
I spent a bunch of time going through the other boards and topics on here and trying stuff. I hope that helps you.
Here's the topic I opened and posted more of my steps (watch out for the sarcasm):
