EA App install fail

Hi @WoW_Parzival. Same problem over here. Errorreport sending for months now to the EA "droids" but nu solve.

So I downloaded MicrosoftProgram_Install_and_Uninstall.meta.diagcab from Microsoft site, run it and click [Next]:

- if i click (problem with) "Installing" i cannot find any kind of EA application between the listed applications.

- if i click (problem with) "Uninstalling" i cannot find any kind of EA application between the listed applications.

What are the *exact* steps you did to solve the issue using the Microsoft tool?

thanks

Thanks for the question. Let me try to remember. (Edit: I just realized I'm pretty late replying. Sorry about that)

I had the program EA App installed at the time I ran the MS Uninstaller Troubleshooter. In my Downloads folder, it is called "MicrosoftProgram_Install_and_Uninstall.meta.diagcab" (same as yours).

I selected Uninstalling and then found EA app on the list. Let it finish and restarted. 

If you don't have it installed, I would try to use the MSI installer version. You can also delete the files in your Programs Files folder(s).

Then I opened Epic Games launcher and saw it didn't detect that Jedi Fallen Order was installed (because it's an EA game). I clicked to install it, and Epic said it needed to install the EA App. I figured why not let it try. It worked to install and showed me the sign in box for the first time. Played my purchased EA games then.

But I never had an issue with installing or uninstalling the EA App program. I just couldn't open the program after it seemed to successfully install.

I spent a bunch of time going through the other boards and topics on here and trying stuff. I hope that helps you.

Here's the topic I opened and posted more of my steps (watch out for the sarcasm):

https://answers.ea.com/t5/Bug-Reports-Technical-Issues/EA-App-Crashes-after-Installation/m-p/12397368 

I'm also having this problem, and the error code is INST-14-265. My OS is a 64-bit Windows 7 Ultimate, running on an ASUS K450C with an Intel Core i5 processor

Bonjour, j'ai le même problème mais votre solution n'a pas supprimé le message 

Thank you So much I can finally play the sims 4 again. I had tried uninstalling origin and reinstalling it. I tried repairing all my CC++ programs for windows. I tried changing my local files settings. I tried updating my PC with all the optional updates. I tried Turing off my fire wall and allowing this EA app through.  This was the only thing that finally got the EA app to install correctly on Asus Gaming PC. 🙌

Thank you so much, problem solved!🙌

how do i run it as admin?