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I’ve tried multiple times to try to install the EA app but once it’s done loading it says “ The EA I have encountered an error and couldn’t finish installing”… honestly i’m just trying to use it for sims lol but i literally have no idea how to fix it HELP! 😭
So I Removed Origin since I was having issues connecting to the game server. Figured its time I try the EA app. So it will not install. So i cant play apex anymore.
I tried to find the Origin client for download no luck so far. I have no Idea what is causing this.
Why did they want to mess with Origin client, when that was working? It looked better too. If its not broken why fix it? Now it seems really broken.- EA_Illium3 years ago
Community Manager
Hey @girwuqxhheji
To confirm EA App is meant to work with the below version of Windows:
- 64-bit minimum versions of Windows 7, 8.1, 10 & 11.
If you are running into issues installing can you try running the installer as an admin, and check if any Anti-virus is not hindering it from creating needed files?
- EA_Illium3 years ago
Community Manager
Hi @Jnthn82 Can you try running the installer as an admin, and checking if any security software if not stopping the installation? If not we also have additional things to check in our FAQ.
What I did was go back to the Origin Client. that works. Also changed to google dns numbers. but still the EA thing did not work. Origin does.
- EA_Illium3 years ago
Community Manager
@Jnthn82 Thanks for the update, if we are unable to install the EA App we may need to use the Origin client for now. To check do you have a 64-bit device? Where did you find the original Origins client?
- EA_Illium3 years ago
Community Manager
I have the same problem and I have tried everything and nothing works
I had the same issue and the following worked for me: I checked all the "Microsoft Visual C++..." under "Apps" and choosed "Repair" where it was available. I restarted my computer and then the installation went just fine.
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