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it has been weeks now, is there any solution to this problem??? how are they launching an app that does not even work properly? hello EA im so frustrated
hello, guys since EA is not responsive, ill just post this here for for PC/Desktop users you may use this link https://origin-a.akamaihd.net/EA-Desktop-Client-Download/installer-releases/EADesktop-12.0.58.4866-2... to download EA APP. it works for me. I hope it will work for you guys too! Cheers! finally, I can play sims Apex and fifa.....
- 3 years ago
I've tried literally everything in this thread including this and it gets most of the way done and starts rolling back, then says application had to end prematurely so im still no further forward. I sent ea info on this via email and they responded with what game was i trying to install, Like read the damn email and youll find out its nothing to do with a game. Then they marked it as fixed and solved literally minutes after replying to me, All whilst happy to take money out my bank account for a sub i cant even use.
- 3 years ago
The same here from Berlin. Windows 10 64 bit, EA Desktop App reports "Something went wrong" during installation. No tip here helps. Not even repairing the MS Visual C++ installations. And going back to Origin is not possible. Can't understand how EA forces their game buyers to use this new app first and then doesn't work on solving the problems. Outrageous.
- 3 years ago@Pankow_Berlin Ea have sadly been one of the solid jokes in the gaming world for years, When i did finally get a response from them it wasn't even relevant to anything i had sent them. Just shows you, Admins don't seem to mind, Ea don't seem to mind so yeah, I'll have to sort it with my card issuer to get the money back.
- 3 years ago@DeathDances My mom was having this issue with her account as she was pushed over to the app today and this solution worked for her, and now it installed as it should. Thank you!
- 3 years ago@DeathDances noice this worked for me and my gf ty 🙂
- 3 years ago@DeathDances GOD BLESS YOU KIND SIR. I INSTALLED THIS SHEETY APP FROM LINK AND IT WORKED
- KingRayVeteran3 years agoNew Veteran@superMateuszix lucky for you. I still can't get past error 500 and whoever is manning tech support these days is doing nothing. Asking me what my email address is when it's clear they've been communicating with me using that email address? SMH
- 3 years ago
All,
.net framework 4.6.1 is a minimum requirement for EA App on windows 7, but 4.8 will also install on windows 7 sp1 and resolve installation issues.
ChatGPT says:
The EA App requires .NET Framework 4.6.1 or later to be installed on the system.
- 3 years ago@DeathDances I've been working on this all day, you're a lifesaver ;;
- 3 years ago@DeathDances eyy what about win 7 users
this doesn't work for windows 7 y_y- KingRayVeteran3 years agoNew Veteran
@axammm No it doesn't. I got it to install, but the app can't see a thing, so it won't play a thing. Not one single game. I saw it briefly because they're messing with that app, but it wanted to download all my expansions, stuff packs, and what's the other one? Anyway, it got stuck wanting to download gigabytes of files and went back to seeing nothing at all. It has no memory that The Sims 4 is already installed and doesn't need reinstalling. Besides, I have some customization in the game files that shouldn't be undone. This is a disaster. Oh, I'm talking about the ProgramFiles folder unless I'm thinking about The Sims 3. I may have added nothing to the files in The Sims 4 folders. I'm on Windows 7 Ultimate, 64-bit.
- 2 years ago
I tried using the link you provided and I thought for a minute it was going to work. Unfortunately it states it will only work for Windows 8 or above. I have windows 7. I'm not computer savvy enough to know how to get any further.
- KingRayVeteran2 years agoNew Veteran
I can tell you this for certain @RebeccaMcShane EA said they will not support EA app towards the end of this year if you're on Windows 7. Other software companies are saying the same. I think they disabled it, or let it go, sooner than the end of the year. That's why it would never work, and nobody said directly that they wouldn't solve anything if it stepped on Windows 7. Time to upgrade to Windows 10 and good luck with that too. My computer drags with this game because of the upgrade, but it's older and big-tech doesn't care ... they want us to buy newer computers with faster motherboards, video cards, etc. Capitalism at its finest (or worst). I fulfill all the requirements, but barely ... even with 32GB of ram.
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