Forum Discussion

AhmedElmadany's avatar
AhmedElmadany
3 years ago
Solved

EA App installation, "Something Went Wrong" error

Every time I try to install it, it gives me this screen 
bug
mac
pc
  • Bobinen's avatar
    Bobinen
    3 years ago

    I had the same issue and the following worked for me: I checked all the "Microsoft Visual C++..." under "Apps"  and choosed "Repair" where it was available. I restarted my computer and then the installation went just fine. 

RockHardSemi07's avatar
RockHardSemi07
3 years ago

I've tried literally everything in this thread including this and it gets most of the way done and starts rolling back, then says application had to end prematurely so im still no further forward. I sent ea info on this via email and they responded with what game was i trying to install, Like read the damn email and youll find out its nothing to do with a game. Then they marked it as fixed and solved literally minutes after replying to me, All whilst happy to take money out my bank account for a sub i cant even use. 

  • Pankow_Berlin's avatar
    Pankow_Berlin
    3 years ago

    The same here from Berlin. Windows 10 64 bit, EA Desktop App reports "Something went wrong" during installation. No tip here helps. Not even repairing the MS Visual C++ installations. And going back to Origin is not possible. Can't understand how EA forces their game buyers to use this new app first and then doesn't work on solving the problems. Outrageous.

    • RockHardSemi07's avatar
      RockHardSemi07
      3 years ago
      @Pankow_Berlin Ea have sadly been one of the solid jokes in the gaming world for years, When i did finally get a response from them it wasn't even relevant to anything i had sent them. Just shows you, Admins don't seem to mind, Ea don't seem to mind so yeah, I'll have to sort it with my card issuer to get the money back.
    • Pankow_Berlin's avatar
      Pankow_Berlin
      3 years ago
      1.) A workaround that helped me: Install EA Desktop on another PC, or have someone send the files from "C:\Program Files\Electronic Arts\EA Desktop" where the app works.
      2.) Start Powershell and add the EA services with the following two commands:
      New-Service -Name "EABackgroundService" -BinaryPathName "C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EABackgroundService.exe"

      New-Service -Name "EAAntiCheatService" -BinaryPathName "C:\Program Files\EA\AC\eaanticheat.gameservice.exe"

      3.) The hardest part. On the computer where the EA app works, use the registry editor to search for and export the entries that are related to "EA App" and in my case to Fifa 23, i.e. "Fifa".
      Then import the exported entries into the registry, where the EA app cannot be installed.

      This is how it worked for me. The game then has to be downloaded completely again, but the EA app starts and everything is there. An update of the EA app is still not possible.

      I would also provide the installed EA app and registry entries (which still need to be customized), but I don't think that's possible due to copyright regulations. sorry
      • MODACRAFT's avatar
        MODACRAFT
        3 years ago

        do you have any other solution?

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