I had the same issue and the following worked for me: I checked all the "Microsoft Visual C++..." under "Apps" and choosed "Repair" where it was available. I restarted my computer and then the installation went just fine.
I have literally tried every single option on every post in the forums just to download the EA App and NOTHING works. I have been doing this for over a year now hoping that it would get fixed but apparently its not a big enough issue for it to be fixed. Origin worked fine but now I cannot even revert back to it because its just now gone and regardless of any help I have gotten thus far, I still have not even gotten any closer to getting it to even start the install. I have gotten every single error code for the app to pop up just by literally trying to install it over and over again. The most frequent errors that pop up are Error Code: INST-21-32 & Error Code: INST-21-577.
I tried the link for the EA Desktop but you need Windows 8.1 to install it and sadly I'm using Windows 7 64-bit which is even harder because every help I get is for Windows 10 despite me avidly saying that I have a Windows 7 and just getting ignored because of it.
EA App needs to be fixed so anyone can install it without issues or just revert back to using Origin since that does not have any issues and anyone can install it.
