Forum Discussion

3 years ago

EA App is not showing DLC after redeeming code

EA, I think your EA app is the most terrible service that you have ever forced upon us. You stated that the EA app is "a faster, more reliable, and more streamlined gaming experience - the best po...

bug

mac

EA_Illium

EA Staff (Retired)

3 years ago

Hi @Tranterbleu To check where was the code purchased from. Typically the last screenshot you share comes up when the code is already registered to a different account.

To confirm have you already spoken with our support in case the code was redeemed on a separate EA account or if it appears on the one from the screenshot?