Forum Discussion

Kenshichi's avatar
Kenshichi
Seasoned Newcomer
3 months ago

EA app Issues with connectivity and launching games.

I wanted to play star wars battlefront 2 but I can't Because EA servers aren't communicating with my EA app and every hotfix I've tried has led me down a rabbit hole of frustrating 'Maybes' that has me wondering if I needed a degree in networking to even handle a simple Pew Pew Shooter

If I have to even touch DNS, IP4, IP6 and then look for even  more fixes if that doesn't work? There's an issue, I don't just need help, I need a dedicated IT specialist just to fix my EA app, With that frustration out of the way, The 'Fixes' I've tried are as follows

1. Run Administrator - Failed

2. Adjust Compatibility Settings - Failed

3. Restart EA App - Failed

4. Clear Cache - Failed

5. Restart Computer - Failed

6. Adjust DNS Settings to Google 8888, 4444 and or Open DNS - Failed

7. Switched Wifi's - Failed

8. Switched Public to Private Network - Failed

9 Waiting overnight - Failed 

10. Reload Page - Failed

11. Whitelisting sdk.split.io - Failed

12. Repair Mircosoft C++ programs - Failed

13. Communicating with EA Help - Failed

14. Uninstall and Reinstall EA App - Failed

15. Firewall adjustment - Failed

16. Remove Any background applications - Failed

17.  Remove EA overlay and Other Overlays (Steam, Nividia, ect) - Failed

18. EA Server check - Passed - But not for me - Failed

19. Wifi router check - Passed - I can use the store and buy whatever I want. (Very Important. Product I can never use)

20. EA support Ticket - Failed 

21. Going offline and then Online again both on Wifi and EA app - Failed

I'm starting to think EA has it out for me. Either way, I wanted to play this over the past weekend but these were the problems I've been facing even though I am connected to the internet and can use steam, Epic, GOG, or any other launcher without fail. I'm stuck on infinite download for a game I already downloaded and if I restart everything is stuck loading saying that everything is taking longer than usual to load, then just launching the game I'm met with non-coded error. 


3 Replies

  • Yup I've had the same thing, doing the same thing. And EA has no want to help; except primarily blame the persons internet connection. If I load, it will 9/10 die on trying to load a map (if it loads at all). A good chance is that at the end or the beginning it will lose connection on the game, and the app itself and I will have to restart it (Going through the 3 steps of hell to make it connect and work again). It's beyond a joke and terrible practice from this company that cannot get a grip over it's own application, games and customer support. I'm lucky if I get in a game ever, but that's more then most but I'm done with it now.

  • having the same issue as you im getting pissed off the ea app is the problem

  • I have done a fresh bunch of installs, and clearing caches etc x1000 to see if I missed anything. Nope. Didn't do a thing

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,890 PostsLatest Activity: 12 minutes ago