EA app not launching
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Application Installer Wh...
Forum Discussion
I do apologise, the EA app doesn’t work at all. It comes up with the warning. I have tried, to get it to work. Have dealt with it and have done everything to try to get it to work.
Origin now works, oddly enough. But trying to get on games. If I click on the app, go into my game library, and click on a game. Once the game tries to load, it’s a white loading screen and then it goes back to the origin app. That’s all that happens. I can’t play. Nor get the EA app to work.
EA_Leeuw
Community Manager
Community Manager@ghostwhite1997, because you mention that the EA app is not working as intended for you, we can try to troubleshoot this issue for you.
Just to double check; if this forum account the same EA account as where you log in with in the EA app?
Just to double check; if this forum account the same EA account as where you log in with in the EA app?
Yes it is. Thank you for this. I do apologise about all this trouble.
- EA_Leeuw
@ghostwhite1997, you have nothing to apologise for. 🙂
I can see that you kinda have an odd-looking EA ID, with a lot of random letters and numbers. Is this intended? If not, could you please go to https://profile.ea.com > login with your EA account and see if you can change your EA ID to something more readable? It could be that this is causing these issues for you.I’ve changed it and the app still isn’t working lovely. It keeps coming up with a crash report.
