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AliciaFarkas's avatar
AliciaFarkas
2 years ago
Solved

EA App Not Working or Uninstalling

I have a laptop that runs Windows 11 to play the Sims 4. I noticed today that the EA app on my desktop screen was a blank white file instead of the usual logo. It will not open when I click on the de...
bug
mac
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @AliciaFarkas  Try using Revo Uninstaller (the free version is fine) to remove the EA App.  Be sure to download a fresh copy of the App installer.

PurpleSweater's avatar
PurpleSweater
10 months ago

This happens to me after every update to TS4. I keep a copy of the EAappInstaller file in my downloads. If you attempt to run the installer, it will give you the option to repair the EA app. This usually resolves the issue. You will have to repin the program to your taskbar, if you have it saved there.

To be perfectly clear, this is not a solution or a fix. EA still needs to resolve this problem. They must ensure their app works properly and not rely on users finding work arounds for its bugs.

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