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AgnesAndMama's avatar
AgnesAndMama
3 years ago
Solved

EA app tells me to uninstall my steam-purchased game and DLC (half of my dlc)

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Launch Game When did thi...
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mac
pc
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey there @AgnesAndMama,

    Is your Steam account currently linked up to your EA account? Please check the Connections page on your EA account to verify if your Steam is properly linked up. 

    Would you also attach a screenshot of that error you're seeing in the EA app to your post for me please? 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hey there @AgnesAndMama,

Is your Steam account currently linked up to your EA account? Please check the Connections page on your EA account to verify if your Steam is properly linked up. 

Would you also attach a screenshot of that error you're seeing in the EA app to your post for me please? 

AgnesAndMama's avatar
AgnesAndMama
3 years ago

i redownloaded the launchers to try and connect them and it turns out all of this was because i was using the wrong email for my ea account.  i had a persona ea account it for another game i suppose.  my origin email was my mothers super old email instead of our current one that we use for everything.  we got into the old account and logged into the ea app with that email instead and it works!  all my packs and saves are here too!  thank you for helping me! 

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