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LCZ0919's avatar
LCZ0919
Seasoned Novice
8 hours ago

EA App uninstaller won't launch from Windows 11 Settings

Hi EA Team,

I am writing to report a frustrating bug regarding the uninstallation process of the EA App on Windows 11.

When I go to my Windows 11 Settings > Apps > Installed apps, click the three dots next to the "EA app", and select "Uninstall", absolutely nothing happens. The uninstaller program fails to open or launch.

(Please see the attached screenshot for reference. My current EA App version is 13.720.0.6233).

Users should be able to easily uninstall the application through the standard Windows OS settings without having to search for workarounds or third-party uninstaller tools.

I hope the development team can look into this compatibility issue with Windows 11 and release a fix to improve the user experience.

Thank you!

 

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    LCZ0919​ 

    Counterintuitively, you might try updating or reinstalling the EA app in order to correctly uninstall it in this case. Let us know how that goes please. Thank you. EA_Barry.

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