Do you have any update on this?
As currently can't play any games due to stupid Origin no longer letting me use it.
Why have EA chosen to replace Origin with a piece of software that is so buggy and doesn't even let people play their games.
EA Staff (Retired)Hi @bsmaff Apologies for the delayed response, Can we try going through the below steps then reload the EA App client and search for the game you want to play and check if you have a download or manage option instead of being asked to purchase it?
I have tried all this.
It does not work.
Have even tried installing the EA App on 3 different machines with the same issue.
I can no longer access half my games.
As stated this has been done.
I have been contacting EA over the past year, stating that I am unable to access the majority of games on the EA App, and that the issue appears to be EA Play Pro games and adding them to my collection in order to allow me to download them.
It is not just me with this issue, as several people on the EvoWeb forum have been experiencing the same issues.
But now the Origin app has been retired, I can no longer play the majority of the games I play most and there is no way to download them.
I have been contacting EA Support about this issue ever since the EA App went live, but now this has gone from an inconvenience to a massive issue.
EA Staff (Retired)HI @bsmaff Thanks for this information, I can pass this on to the team. If there are other people having this issue would it be possible to have them post their details as you did above?
They have already reported to EA, and get the same s**t back like I do all the time.
We will pass it to the relevant team so they won't look at it or attempt to fix the issue, so just continue to pay us money every year with no chance to get a refund cos you can't play any of your games.
