Forum Discussion

losterkun's avatar
losterkun
2 years ago

EA App zeroed play time in relatively old games

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 8bc68be1-900f-4690-b89b-8051ecf01d91 Which client functionality are you experiencing thi...
bug
mac
pc
1105Cats's avatar
1105Cats
2 years ago
@losterkun
Please try repairing the EA app.

Alternatively, download the free version of Revo Uninstaller to uninstall the EA app. Then, download it again using a fresh installer file.

Hope this helps xx

I don't work for EA but I like to help fellow gamers 🙂
losterkun's avatar
losterkun
2 years ago
@1105Cats Sorry, but didn't help ☹️ Just tried both. I even rebooted my PC between hard uninstalling and reinstalling.
  • 1105Cats's avatar
    1105Cats
    2 years ago
    @losterkun

    https://help.ea.com/en/help-home/

    Try this link above. See if you can find a forum/page about your problem and how to fix it. If not, use the 'Email EA' feature of the website for direct help 🙂

    Hope this helps xx

    I don't work for EA but I like to help fellow gamers 🙂
  • Sanctuss54's avatar
    Sanctuss54
    2 years ago

    Any news about your problem ? Do you succeed to fix it by any means ? 

    • losterkun's avatar
      losterkun
      2 years ago
      @Sanctuss54 No, nothing. Nothing has changed on the app and no one has ever gotten back to me. I'm preparing to move to Steam now with tons of my mods for DAO. Even GOG remembers my hours, even though the sync has been broken for almost a year now.
      You?
      • Sanctuss54's avatar
        Sanctuss54
        2 years ago

        @losterkun Im in contact with EA via mail, they made me clear my App cache but it didn't work so I ask them to find a hot fix... wait and see, hope they will reverse the problem. I will keep you inform just in case 😉 

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