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BruceGenderz's avatar
BruceGenderz
4 years ago

EA Desktop - "You don't have access" and "an error on our end caused it to fail"

I only have one EA account, connected to EA Play through Xbox Games pass. I have downloaded ME legendary edition through the EA Beta Desktop App and put 36 hours into it over the last few months. ...
bug
mac
pc
Datheryn1's avatar
Datheryn1
4 years ago

I can't even reinstall it. I get an error message then as well. 

werner3016's avatar
werner3016
4 years ago
Mine issue got resolved.... if you guys are,

1) logging in EA desktop app through Xbox account (Or game pass)----Then open EA desktop app >>search for Apex Legends >> click install >> Then pause and cancel download >> now your issue will be solved.

2) logging in EA desktop app through EA credentials ------ Then download "origin" app from origin website>> find your game folder in origin app, then click repair >>exit from origin app >> now your issue will be solved.
  • cjimeeneez's avatar
    cjimeeneez
    4 years ago

    not working for me 

    @werner3016 wrote:
    Mine issue got resolved.... if you guys are,

    1) logging in EA desktop app through Xbox account (Or game pass)----Then open EA desktop app >>search for Apex Legends >> click install >> Then pause and cancel download >> now your issue will be solved.

    2) logging in EA desktop app through EA credentials ------ Then download "origin" app from origin website>> find your game folder in origin app, then click repair >>exit from origin app >> now your issue will be solved.
  • Hunt3rDo3sStuff's avatar
    Hunt3rDo3sStuff
    3 years ago

    I can’t install origin in not a thing anymore

  • j83m9qeb96vb's avatar
    j83m9qeb96vb
    3 years ago

    I uninstall the files so what can i do ?

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