Forum Discussion

codebluetm's avatar
codebluetm
5 years ago
Solved

EA Desktop Background Services not disabled using toggle in Application Settings

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 74945649-7c92-4979-acbb-5865da3f219c Which client functionality are you experiencing thi...
bug
mac
pc
  • HUNT3R__exe's avatar
    HUNT3R__exe
    3 years ago

    I found it. its connected to a windows service:

    Windows key --> type in services --> click on the services app new windows opens --> click in it --> type "e" to navigate to the "EABackgroundService" --> right click --> properties --> change start type to "manually"

CriticalCompose's avatar
CriticalCompose
5 years ago

I'd like to add that disabling the Background Service causes EA Desktop to fail to start. If we could disable it, as the settings in EA Desktop suggest, then why does EA Desktop critically fail when the background service can't be reached?

Right now I'm using a workaround of not allowing the service to start at system boot (change startup type to manual) and then I use scripts to kill the service after I'm done playing any EA game. This 100% isn't the way it should be but unfortunately it is how I see things going. I don't trust that EA will actually allow us to disable the background service since I'm fairly certain it does more than manage downloads when EA Desktop isn't running.

RevengeOfGibbon's avatar
RevengeOfGibbon
4 years ago

+1 to this, it's absurd the application won't even launch when the background service is disabled. It's a storefront, why does it need to be running a background process?

  • LLexson's avatar
    LLexson
    4 years ago
    @RevengeOfGibbon for me the background services is turned off in the settings but in task manager it is still there (even after restart) and the only way I can launch the app is through the xbox app.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.6,891 PostsLatest Activity: 43 minutes ago