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Cortezthekilla0's avatar
4 years ago

EA Desktop downloads stuck on calculating time

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 5/17/2021
Summarize your bug When I try to download games on the EA desktop app, the download button is unclickable, or the download gets stuck on calculating time.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Im really not sure, I have not seen a single person with the same problem as me
What happens when the bug occurs? I cannot download games
What do you expect to see? I expect to see the dowload actually starting.

When I try to download a game on the EA desktop app, I get one of two things. Either the download button is greyed out and it says "Loading...". Or when I can actually click the download button, the download says it has started at the bottom, but it just gets stuck on calculating time. The download doesn't show up on the download manager either.

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