EA Desktop infinite start loop
Product: EA Desktop Platform:PC Error Report ID : faf408a7-2bde-454a-8115-f5fa9c1750e3 Which client functionality are you experiencing this bug with? Application Installer When did this happen? (...
Forum Discussion
EA_Shepard
Community Manager
Community Manager@ikerris There are some server issues happening right now so the below steps may not work but we would like for you to give it a try and see if they help. I would first uninstall the EA App so the cleanup below can get rid of everything. Close as many programs running as you can.
For Windows
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot your PC
Registry clean-up
- One thing I would like to try is to install CCleaner (it's free) from here
- Run the registry cleaner first
- Check fix all
- Back up no
- Rinse and repeat until there are no files left.
Did try that. Complete uninstall, remove, clean up , reinstall. Cleaned up using Revo.
Same deal. Mostly hangs on 'Connecting to EA' after the initial crash and restart.
Notably however, it's working on another box with no issues.
Copied all the install code across thinking it may have been missing configs/DLL's/install issues but made no difference whatsoever.
