EA Desktop keeps logging out after every session
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Game Hub
When did this happen? (dd.mm.yy hh:mm) 02.04.21 18:30 (basically every time I launch EA Desktop)
Summarize your bug Hey, Each time while launching EA Desktop app it asks for my login credentials which shouldn't ever happen because I always choose 'keep me logged in' option while logging in.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? launch EA Desktop app
What happens when the bug occurs? I'm logged out and need to enter credentials
What do you expect to see? Please look into it since it's quite annoying to enter login + password each time
all data above should be enough.
Hi everyone,
We have seen your reports where choosing the Xbox login won't sign you in automatically even when checking the checkbox to stay signed in. I have notified the team about this and we will have a look to see what is causing this.
Thank you for all the detailed examples so far.
