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RagingWillow's avatar
RagingWillow
4 years ago
Solved

EA Desktop Update Error

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did ...
bug
mac
pc
  • EA_Jason's avatar
    EA_Jason
    4 years ago

    In that case I have some more tips for you @RagingWillow:

    • Open the EA app as an administrator. 
    • Turn off any VPN/Firewall/Anti-virus/Proxy that you may have or set an exception for the EA App. 

    I'll also try to download and install JFO to see what happens for me. 

EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

In that case I have some more tips for you @RagingWillow:

  • Open the EA app as an administrator. 
  • Turn off any VPN/Firewall/Anti-virus/Proxy that you may have or set an exception for the EA App. 

I'll also try to download and install JFO to see what happens for me. 

RagingWillow's avatar
RagingWillow
4 years ago
@EA_Jason Hello, I just tried your suggestion, I tried to uninstall and reinstall EA Desktop, I also turned off all VPN/Proxy I was using and opened EA Desktop as administrator. Thank you very much, it helped my problem, no problem in the download queue anymore and no problem updating the game, thank you so much 😉
  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    That's great @RagingWillow.

    Thank you for letting me know that it is now working.

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