Community ManagerHey @llewbach it's most likely the case that you have multiple EA accounts and are logged into a secondary account. The best thing to do is log out of your Origin account and then on the sign-in page hit forgot password and enter any email accounts that you may have. If there is an account linked to that email then you will receive an email prompting you to reset your password.
Darko
Hi,
I wasn't using the wrong account. I unlinked the account, uninstalled the EA app then went through re-installing the app and relinking the account and everything worked
Community ManagerHey @llewbach almost certainly a case where you have multiple accounts and linked the correct one.
Darko
Not in the slightest unless i have the same game library on multiple accounts...
Do a quick Google search and you'll find others with the same issue and they tend to have ea telling them it's not their fault as well.
