EA not recognising PC game pass

Samu issue, here is the support response to me: 'I have gone ahead and checked about your issue I would like to inform you that this is an ongoing issue we are aware of it and our team is working on in many players reported the same and Thank you for bringing this to our attention. Rest assured, I'm fully committed to resolving this and getting you back to enjoying your game.'

WOW FINALLY! only took you 6 hours EA_Barry to give us an answer.... How long is it gonna take?! it already been 7+ HOURS..... 

dude it's been like this for hours still no solution it's not "resolved"

Hi EA "Help",

I have also had the same issue, it seems that all my games were removed on the basis that my xbox subscription expired which certainly is not the case. I have a tax invoice showing it was paid over 20 business days ago. 

Trouble Shooting:

-I have unlinked and relinked my xbox account to ea app

-PC restart 

-signed in and out multiple times of both apps

-checked all email addresses to see if I was just confused

-Attempted to use help in EA and Xbox which somehow almost pressured me into getting an X account which I do not want

-Even checked ban status

And still the issue persists. Luckily I did not go and purchase the subscription to EA additional to my xbox game pass or upgrade my xbox game pass for no reason, finding any information on this 'known issue' is far too difficult. 

EA you should look after your xbox game pass family and help us out with a quick fix or whatever else you want to throw our way. What a joke. 

Oh… It’s such a relief to know I’m not alone in this! My son mentioned that he couldn’t access EA Play today. I double-checked everything and even reinstalled it multiple times, but no luck.

Thank you for bringing up this issue. I really hope EA fixes it soon.

Same here, I have Gamepass ultimate and I can't log into Battlefield 2042. Keep getting an error saying my trial has expired. 

keep getting the same thing here, im located in tristate area. woke up around 8am and its not working...

Im having the same issue, i was going crazy uninstalled everything, tried to check if it was linked, i tried every possible reason, it seems it wasnt my fault after reading this...

Hello kindly asking if there is any update on how long this issue will persist or at least an explanation on what happened? Thank you EA_Barry !