EA stole my money.

To add to that, all of my households and builds over the last few years are now destroyed completely. Missing items everywhere. 

Very similar issue. Logged in today and was forced to accept that greedy microtransaction update and now not only is the game removing my items from my builds,  its giving me a pop up accusing me of not owning the packs. I have spent hundreds over the years. So not only were my packs that I paid for, stolen, I was then accused of theft by the game itself. AFTER THE NEW UPDATE. Now I'm out money and my game is broken and unusable, and I can't get a hold of anyone for help. My next step is the Consumer Protection Board. I suggest you try them too. They cant keep stealing money from people and provide no way to actually talk to someone to fix it. That's literally theft.