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yuminia's avatar
11 months ago

EA Windows OS Desktop App Connectivity

So, here we go.

Firstly, thought this was due to something with my partner's business updates and DNS. Find out not the case. I purchased a couple of DLC last week sometime and suddenly my desktop application will not connect. I have freshly installed the OS and just now tried to connect to EA Desktop App and still the issue persists. What we thought might have been mod or Sims 4 Studio is instead neither. What can I do next.

I have used and followed EA bot suggestions. I have made sure there is no VPN of any kind. I have checked the firewall access and I even checked the port. Everything is okay and set up correctly. So what is going on?

Also, it's been 20-35 minutes before I receive the 'Unable to connect. Please try again in a few moment'

Oh jeesh since nothing saved about this.

I am using a Windows OS 23H2 with the latest update as of September 10

The report id I used on EA Desktop App is: 13f27274-cd1c-46cb-95e1-685af33fc140

I do not use Steam as Steam doesn't port over the DLC.

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