Forum Discussion

TheLadyFame's avatar
12 months ago

EALauncher

every time I try to open Sims4 it says I need origin and when I go to download origin it takes me to the EA website and when I install the EA app the only thing that installs is the EAappinstaller and then when I try to open the EA app, it says I need the EA launcher, where can I find the EA launcher ?

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hey @TheLadyFame,

    The EA App is the EA launcher that you need to launch your games. If you click on The Sims 4 icon on your desktop and it tells you that you need EA App to run while you already have EA App running, it's very likely that you're logged in to a different account on EA App. If that's not the case, can you please send us a screenshot of the error message you see and what steps you're taking? 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,622 PostsLatest Activity: 51 minutes ago