ER desktop is already installed error
Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Application Installer W...
Forum Discussion
EA_Blueberry
Community Manager
Community Manager@Aeckii Including the other steps in the article offered by other players? Want to ensure all those steps were covered.
Ok, so, I tried everything under that and none worked. I even downloaded the .msi file again but it says that its already installed. And of course, not a single trace of it on my computer.
- EA_Blueberry
@Aeckii
Have you tried CCleaner? We have more information on that in this article below.PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
I recommend following this thread for updates: https://answers.ea.com/t5/Bug-Reports-Technical-Issues/EA-Desktop-Fails-to-Re-install-Due-to-Thinking-it-s-Still-on-the/m-p/9715400#M663
You may want to reach out to Microsoft Support as this extends beyond our scope of support. If you went to the extent of registry editing I'm concerned a process was done in which Windows Support will need to help walk you through in fixing.- @EA_Blueberry Yes, I have tried CCleaner. Ill follow that thread as well.
