Forum Discussion

3 years ago

Solved

FIFA 20 problem

Product: Aplikácia EA Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) FIFA 20 problem Which client functionality are you experiencing this bug with? Downloa...

bug

mac

EA_Leeuw
3 years ago
@Ch1clez @88Brunoo, thanks for the responses, guys.

Alright, it looks like this is unfortunately not something we can further check or fix via the forums, as it seems to be an account-related issue, I am afraid.

In this case, I would recommend reaching out to our Live Support via https://help.ea.com/contact-us, https://Twitter.com/EAHelp or https://Facebook.com/EAHelpHub, so the teams can take a look at your account and hopefully provide you with more information as to what's going on.

EA_Leeuw

Community Manager

3 years ago

Hey @88Brunoo,

Are you still experiencing this issue?

Ch1clez
3 years ago
I'm having the same problem. What could it be?
- EA_Leeuw
  Community Manager
  3 years ago
  Hey @Ch1clez,
  
  Do you own the game via a standalone purchase, or did you claim it via EA Play in the past?
  - Ch1clez
    3 years ago
    Hey, thanks for your response!
    I got it as a standalone, using an activation key in Origin.!