Forum Discussion

Lawson9876's avatar
3 years ago

FIFA Manager 12 and 13 that will not work on the new rubbish EA App

I have FIFA Manager 12 and 13 that will not work on the new EA App.

 

The game will not work on the new EA App on a Microsoft surface 10 pro.

 

It worked on Origin but now on the EA App it is not.

This game will not run in a virtual environment or it says your game failed to lauch it is a problem at our end.

 

other users with a Microsoft surface seem to be having issues can you assist?

 

I have tried to get this resolved online but the case is closed very quickly and nobody seems to care.

 

CM edit: split off post.

4 Replies

  • @Lawson9876 Thank you for adressing this problem. I got in touch today with the helpline of EA-Sport. It took a while until they realized that's not in issue of my computer but of the EA-Tool. I've been assured that they will start an investigation in this issue. Let's hope that there will be a solution.
  • Pacola71's avatar
    Pacola71
    12 months ago

    Hi, since last week a had to activate the game once again. Every now and then I have to do that. I got an error that I couldn't logon. 

    I've contacted EA and they told me my EA account was deleted since it was inactive according to EA. I couldn't reactivate the account since the email address doesn't exist anymore and the internetprovider (zonnet) also doesn't exist anymore.

    EA advised me to buy the game again. I found a used game and tried to activate it in my new EA account. But although I could link the serial code of my new game to my new EA account it doesn't work. EA asked me on which platform I played, the EA app or Origin. I simply started the game by clicking on the shortcut of the game on my desktop.

    When I use the shortcut a pop up appears to activate the game by signing in on my Origin account. When I do so a message appears that it isn't possible to activate the game on my computer using the Origin account I'v provided. There is an option to enter the product key but when I trie this that a message appears that I'm not online. Which isn't true. 

    EA told me that they're going to investigate this, but when I read your problem here, Lawson 9876 I have very little confidence. Was your problem solved eventually? 

  • Germiego's avatar
    Germiego
    Newcomer
    4 hours ago

    Hi, not sure that really helps. But I had lengthy emails back and forth with very friendly EA support, regarding that message that I am not online. Eventually I was told that at least FIFA 12 is a so called sunset game with no more  EA support. Guess thats it. 

    Kind regards from Germany! Gerd

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