Hi, since last week a had to activate the game once again. Every now and then I have to do that. I got an error that I couldn't logon.
I've contacted EA and they told me my EA account was deleted since it was inactive according to EA. I couldn't reactivate the account since the email address doesn't exist anymore and the internetprovider (zonnet) also doesn't exist anymore.
EA advised me to buy the game again. I found a used game and tried to activate it in my new EA account. But although I could link the serial code of my new game to my new EA account it doesn't work. EA asked me on which platform I played, the EA app or Origin. I simply started the game by clicking on the shortcut of the game on my desktop.
When I use the shortcut a pop up appears to activate the game by signing in on my Origin account. When I do so a message appears that it isn't possible to activate the game on my computer using the Origin account I'v provided. There is an option to enter the product key but when I trie this that a message appears that I'm not online. Which isn't true.
EA told me that they're going to investigate this, but when I read your problem here, Lawson 9876 I have very little confidence. Was your problem solved eventually?