[FIXED] 'Upstream Service Not Available' Error in EA app for Steam game

Update 17 Oct. 2023:

It has been discovered that the issue was caused by a problem with some services related to Steam, which have since been resolved over the weekend/yesterday afternoon (as the issue reoccurred). We will now mark the thread as Resolved/Fixed and close it for new replies. If you encounter the issue again in the future, please create a new thread and mention this one.

Hi everyone, 

It looks like there's an emerging issue that is impacting some players who are trying to launch EA games via Steam, which results in the error 'Upstream Service Not Available' in the EA app.

!Please share an EA app Error Reporter ID if the below-posted steps don't work!

👉 If these steps haven't fixed it for you, please generate an EA app Error Reporter ID and share it here in the thread. 👈

In many cases, this issue can be fixed by performing some troubleshooting steps, like the following:

• Switching between Steam Offline and Online modes:
  • Switching Steam into 'Offline mode' > fully closing Steam (make sure that it's not running anymore) > opening Steam again and putting it back in 'Online mode'
• Clearing the cache of the EA app: EA app Reovery (Top Left Menu > Help > App Recovery) 
• Ensure that your EA and Steam accounts are linked: https://help.ea.com/help/pc/link-ea-and-steam/
• Repair/Verify your game based on which client you are launching from
• Steam - Verify in your library

Thank you!