Product: The EA appPlatform:PCError Report ID (learn how to create an Error Report ID in the sticky post) 7eb700c9-d34b-497f-a065-70790beda2a0Which client functionality are you experiencing this bug with? Download GameWhen did this happen? (dd.mm.yy hh:mm) 25.01.23 14:19Summarize your bug Downloaded game. Download completed. EA app restarts downloading the game.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Download a game.What happens when the bug occurs? Redownloads the game after all files downloaded/installed.What do you expect to see? My game???I started downloading Anthem last night to start playing it with my S/O. It finished today, but immediately after the download finished it started re-downloading? I cancelled the download to see if I can just launch it, but it just starts re-downloading.I reset the app, emptied the cache and it still wants to redownload the game, despite the fact that I can find the game files in the drive they're installed in.

@CindysaurusRex Same problem with need for speed heat. EA pushes launcher that just doesn't work. (cm edit - removed caps)

Same issue today for me with Apex Legends

I have the same issue. And its even more frustrating when I have to download apex for 25+ hours just for it to restart... happend now the 3rd time in a row. The New Launcher is just so bad I can't believe it...

I had the same problem today with Star Wars: Squadrons. Downloading automatically reset to zero and started all over again when it reached 100%.My solution:There is a post on steam called "How to use Origin instead of EA App". I followed it, uninstalled ea app and installed origin to download the game, which it managed to download (using origin) to completion. Then, when I launched the game, it automatically installed ea app back but the game actually worked.

I just fully downloaded battlefield 2042 and then it started downloading again at 0% !!!

Game redownloads after download is completed on the EA app.

46 Replies

S3ARone
3 years ago
@CindysaurusRex Same problem with need for speed heat. EA pushes launcher that just doesn't work.

(cm edit - removed caps)
Wissnass
3 years ago
@CindysaurusRex same problem!!... Any fix???
Thx
Luka0101998
Seasoned Ace
3 years ago
Happened with Heat, now again with Unbound.
EA should pull the app and bring back Origin, WHICH ALREADY WORKED FINE !
Why change things that WORK ?
Thanks a lot for making me wait another 3 hours...
Wissnass
3 years ago
@Luka0101998 this is really frustrating..... So you managed to fix it??
Yesterday my download reached 100%, then started all over again from 0.
I have all the actual game files available on my drive, but the stupid app won't recognize it
Luka0101998
Seasoned Ace
3 years ago
I never said I fixed it...
I just would love Origin back, and I cant even use it anymore since EA forces the app...
Shooter9817
3 years ago
Same issue today for me with Apex Legends
lowlessbtw
3 years ago
I have the same issue. And its even more frustrating when I have to download apex for 25+ hours just for it to restart... happend now the 3rd time in a row. The New Launcher is just so bad I can't believe it...
PHawkeye3
3 years ago
Just downloaded the entire Crysis 2 max edition, to have it start over from 0%. Stayed up till 4am for nothing.... Super pissed...
Firesghosts
3 years ago
I have the same error. I waited for battlefront 2 to download for 24 hours and suddenly after finishing download, game started to download again. I am so frustrated and spent my whole weekend to download this game.
SamSam88899
3 years ago
I had the same problem today with Star Wars: Squadrons. Downloading automatically reset to zero and started all over again when it reached 100%.
My solution:
There is a post on steam called "How to use Origin instead of EA App". I followed it, uninstalled ea app and installed origin to download the game, which it managed to download (using origin) to completion. Then, when I launched the game, it automatically installed ea app back but the game actually worked.