Forum Discussion
@EA_Atic You are mistaken. This is not an account issue at all. I have the same issue. I have never linked an EA account with Xbox. What actually happens is either the EA Play / Desktop app or the Xbox App figures out that you have installed EA Play games through the EA App/Desktop which are also available on and also part of the Game Pass subscription. After this happens - EA Play will give this "Your xbox and ea accounts don't match" error. This problem arises only when your Xbox account is just a different email address to the one on your EA account that you have logged in to EA App/Desktop with. There is no linking of accounts at any point and I do not see a reason why there would be. Everything worked without issue with the Origin App.
You will experience no issues if you do not install and/or login to the Xbox app and just install and play games via EA App/Desktop. Working as designed I see? (lol)
TLDR; Install game in EA App (email #1) -> play said game without an issue -> Install and login to Xbox app (email #2) -> restart, play an Xbox game or wait for a while -> Try to again play on EA App/Desktop you will receive error message "Your xbox and ea accounts don't match" when playing a game which requires Battlelog, like BF3, BF4, BF Hardline... Bad Company 2 works normally since it has an ingame server browser doesn't require launching via Battlelog.
So please, fix your application!
Screenshots for proof (I never installed any EA game on Xbox App..)
This pile of steaming nonsense is still not fixed after 3 **bleep** years. I eventually took the time to link accounts, even though I've never had an XBOX, and it's still not working. Wonderful. Please fix or give a way to fix this.
What a clown show.